Privacy Policy

Introduction

At United Home Services, we respect your privacy and are committed to protecting any personal information you provide when using our website or booking our services. This Privacy Policy explains how we collect, use, store, and protect your information. By visiting our website or scheduling a service, you agree to the terms described in this policy.

Information We Collect

We may collect personal details that you voluntarily submit when you contact us, request a quote, book an appointment, or complete an online form. This may include your name, phone number, email address, property location, and service request information.

Our website may also automatically gather non-personal technical data such as your IP address, browser type, device information, operating system, referral links, and browsing activity. This information helps us improve website performance, usability, and overall customer experience.

We may keep records of communications such as emails, phone calls, or online inquiries for scheduling, customer support, and internal service management.

How We Use Your Information

The information we collect is used to schedule and manage service appointments, respond to customer questions and requests, provide estimates and service details, send appointment confirmations and updates, improve website performance and user experience, maintain service history and customer support records, and share service updates, promotions, or maintenance reminders.

We may also use customer feedback and analytics tools to improve our air duct, dryer vent, chimney, and fireplace services across all service areas.

Cookies And Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, monitor website performance, and understand visitor behavior. These tools help us improve navigation, functionality, and content relevance.

You can disable cookies through your browser settings at any time, although some features of the website may not function correctly without them.

Information Sharing

United Home Services does not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted partners, technicians, software providers, or service contractors who assist in operating our business, scheduling appointments, or delivering services. We may also disclose information if required by law, legal proceedings, or to protect our rights, customers, or business operations.

Customer Feedback And Reviews

If you leave a review, testimonial, or feedback, we may use it on our website, marketing materials, or social media platforms to showcase customer experiences. We do not publish sensitive personal details without permission.

Data Protection And Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online system or electronic storage method is completely secure, and by using our website, you acknowledge these risks.

Third-Party Links

Our website may include links to external websites for convenience or additional information. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Your Rights And Choices

You may opt out of promotional emails, messages, or marketing communications at any time by following the unsubscribe instructions or contacting our office.

You may also request access to, correction of, or deletion of your personal information where applicable. You can also request to be added to our internal Do Not Call list.