Get Expert Fireplace Repairs In New Braunfels, TX, TX Call Today For Service

 
 
 
 
  GOOD  
  
 Based on 28 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Altair Kal el Dey 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
They cleaned the dryer vent with one of those rotary brush systems and pulled out way more lint than I expected.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Edward 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Ben was such a gentleman. Very courteous and professional. He did a wonderful job. He fixed the pilot in our mock fireplace. I highly recommend this company. Our house is warm!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Y 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Spent 6 thousand dollars and they  left the job half done and then they tell me that the ducts have nothing to do with the ac like I’m some kind of idiot. Never again.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Correo Corporativo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The team arrived right on time and did a complete deep cleaning of our vents. They used advanced tools and were super tidy while working. My home smells fresher and even looks cleaner.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Correo Corporativo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
After weeks of clothes taking forever to dry, I called for a dryer vent inspection. The technician found and cleared a major blockage. He explained how dangerous it could’ve been if we waited any longer. Grateful for the quick response.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Myrtle Louise 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
United Home Services has replied to my posting of my alarmingly shocking experience with two of their employees in December 2024.  I want to assert that every word I wrote was the absolute truth.  I did not fabricate, exaggerate or invent any of it.  I can understand that UHS management is having trouble believing all this happened because it was so bizarre and strange.  I am a senior citizen and veteran and have lived all over the country and the world and have never ever been the target of such unprofessional, threatening, and intimidating behavior from any contractor.  I think UHS's response is to completely 'dis' my posting:  disregard, disrespect, dismiss and disparage, but it is UHS that needs to have a good look at the  behavior of its badly-trained employees.  Again, these 2 low-lifes showed up not in a company van (as per UHS's website) but in a private pick-up truck, a grey Chevy Silverado (I also have the TX license number) with NO LADDER, no drop cloth, a small bag with one thin, scrawny brush that did not reach up into the chimney, NO FLASHLIGHT, no written report of work done, no receipt book, no MANNERS, absolutely no identification, no pocket badges, no neck lanyard ID cards, no monogrammed caps and shirts, nothing.  I'm still very angry with myself that I let them in my house.  I was foolishly trusting.  "Tony" fabricated a false inspection when he said my chimney needed repair although he had no ladder to get on the roof.  He just made it up!  It was a con to get me to pay for unneeded repairs.  When I protested at the overall poor, unprofessional service, Tony became extremely abusive and threatening.  He yelled at me to pay him in cash, "you pay, you pay now, now you pay,' he shouted on my front steps.  Even if I had given him cash he had no receipt book or electronic device to record the transaction and no way to calculate TX state sales tax.  He lied when he said that United Home Services was 'his' company, he 'owns' the business.  When he failed to bully me into  paying for very bad service he threatened me that he was 'going to put a lien' against my house.  Imagine, how very stupid can any con man be?  UHS is attempting to disparage my experience by suggesting that I have made some sort of racial slur against Tony, but it was Mike, Tony's boss, who told me, volunteered to me, that "Tony's from Israel" as some sort of lame excuse that because Tony's 'new'  he doesn't know how to behave as a professional.  Anyway, Israel is not a race; it's a sovereign nation.  Tony's origins were never an issue with me; his unprofessional, abuse behavior is.  I was so alarmed by Tony's behavior I reported this incident right away to all the right people and institutions:  TX Attorney-General, Consumer Protection, the BBB and the local police department.  I still feel so strongly about this abusive incident that I am prepared to stand up and testify in a court of law, should it ever come to that.  UHS's 'quality customer interaction' is a load of pure hogwash, to put it politely.  I've already had a 'direct conversation' with the company on the day of the incident and the manager, Mike.  They are not 'here to help' but to white-wash extremely bad service.  Consider the risk I have taken to publicly report this:  your threatening, intimidating, bully employees know where I live.  I'm a possible target for further abuse or revenge.  That's why I'm glad to have reported this incident to the local police.  Also, consider how very frightened and scared I was when Tony raised his voice in a hot temper:  loud, aggressive, rude,  vulgar, disrespectful, enraged that I was not handing over $99. in cash.  Like it or not, I regard my public posting a civic responsibility to warn and protect others who might fall under the 'special' chimney deal of United Home Services.  I absolutely stand by my first posting, every word of it.  I am gratified to think my speaking-out benefits others.  Good for Google for making this service available.  Thank you Google!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Correo Corporativo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Our chimney was leaking smoke into the house. United Home Services diagnosed a crack in the flue and repaired it the same day. The experience was seamless and professional from start to finish.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Correo Corporativo 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The technician who cleaned our dryer vent was polite, neat, and very informative. He explained how lint buildup could cause fires and helped me understand the importance of regular cleanings.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Robert Park 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The air duct cleaning service was outstanding. The team took their time, showed before-and-after images, and left our home cleaner than they found it. I highly recommend this company if you care about the air you breathe.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 tauhid pramuka 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I didn’t realize how outdated our fireplace setup was until the technician came in for maintenance. He not only cleaned it but also performed a few essential adjustments that made it look and perform like new again. Very satisfied.